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FAQs

General Questions


What is the HydroPeptide difference?
At HydroPeptide we teach your skin to act younger and be healthier by harnessing the powers of peptides and combining them with cutting-edge epigenetic science. Working in harmony with your skin, our formulas improve how your skin ages at a cellular level for truly transformative results.


What is epigenetics?
Epigenetics is “the study of changes in gene expression without changing the underlying DNA sequence.” This refers to the signals that control and organise DNA without changing the DNA itself. So, put simply, while we can’t change our genetic blueprint, we can influence how it gets read through gene signaling.


These epigenetic signals also impact the way your skin ages. We all know that environmental factors—including diet and lifesyle—can influence our skin’s health. But we can also use topical ingredients, like peptides, which can impact and influence our skin on a cellular level. At HydroPeptide, we do just that by using powerful gene signaling ingredients (like peptides!) that essentially turn on the healthy skin genes you want and turn off the ones you don’t.


What is a peptide?
Peptides are tiny protein fragments (or small chains of amino acids) that increase cellular communication within the skin. Peptides play an integral role in helping to promote natural elements of healthy skin—including collagen production, which helps to plump skin—and neuropeptides—which help relax repetitive facial muscle contractions, to soften wrinkles. At HydroPeptide, we use a wide range of performance-based, clinically tested peptides in our products.

Why are antioxidants important in skincare?
As part of the natural ageing process, oxidative stress occurs at a rate at which the body or skin is no longer able to keep up with or neutralise free radicals. These compounds accelerate cellular damage and are known to cause premature ageing of the skin and body. Antioxidants, however, have the ability to neutralise or “mop up” these free radicals, reducing cell damage. There are six categories of free radicals that attack the skin every day but unfortunately there isn’t a single super antioxidant able to stand up to all of them! This is why we incorporate a large variety of natural and organic antioxidants in our formulas to provide a broad range of protection able to fight all six categories of free radicals.


Do you offer samples?
Please contact us directly if there are particular products you wish to sample and our Customer Care team can advise whether we have any availability. Alternatively, you are able to experience our products in person by visiting one of our spas, salons or stockists.


Product Information


When will I start to see results?
The good news is that our formulas get to work instantly within their skin—although visible results may take more time. Usually we recommend 6–12 weeks before seeing visible results—but this depends on a number of factors including age and current skin health. While you’ll see immediate changes in texture and tone, after three months of continued regular use, you’ll experience those HydroPeptide transformative results!

Is HydroPeptide suitable for all skin types?
Yes! HydroPeptide has been formulated to suit all skin types, ages and skin conditions.


Will HydroPeptide cause redness or irritation?
We always recommend consulting with your dermatologist or skincare expert before making any drastic changes to your skincare routine. However, all HydroPeptide products have been formulated with a ‘no downtime’ approach—meaning they won’t induce redness, irritation or peeling. Our products have also undergone extensive research, including a repeat insult patch test (RIPT), which ensures that all of our products are non-irritating. Although redness and irritation are generally not experienced when using HydroPeptide products, please discontinue use if you experience any of these symptoms.


Can I use HydroPeptide products every day?
Yes! HydroPeptide products have been designed to be used daily as part of your regular skincare routine.

Can I use HydroPeptide products if I am pregnant and/or breastfeeding?
While HydroPeptide products are considered safe for all skin types, we recommend speaking with your dermatologist, skincare expert or chosen healthcare practitioner to determine if our formulas are suitable for you during pregnancy and/or breastfeeding.


Can I use HydroPeptide if I’ve had cosmetic procedures or cosmetic surgery?
Definitely. In fact, many of our customers have reported that HydroPeptide actually increased the life of their cosmetic procedures and that their skin felt and looked healthier than before. HydroPeptide is also recommended as a pre- and post-procedure skincare routine, with the approval of your dermatologist or skincare expert.


Professionals


How do I become a HydroPeptide stockist?
Please contact our Customer Care team directly for more information.


Contact Us
If you can’t find what you’re looking for, please contact our Customer Care team.

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